![]() ![]() British should be aware that bad experiences with partner airlines tarnishes their reputation. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Emergency evacuation would be very difficult for all pax with the short seat pitch. It is critical to me that I can physically fit into the space between my seat and the one in front. I would have to upgrade the LGW to TPA also. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. Iberia was supposed to be an extension of British. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Thanks, never again."Ĭons: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. With the new ticket i had to purchase, my travel with Tap Portugal cost me on the end around $3000, and I do not have that much money for a ticket at all, now I have a financial trouble. after arriving at the airport next morning for the other flight it turns out that Tap Portugal booked me to British Airways but they have not send me a notification email about it, so if I do not ask at the counter for Tap Portugal for the paperwork for the insurance I would never find out that i got a new flight and i would have miss it and the insurance would have never pay for it. I had to purchase a new ticket from another airline to be able to fly on the same day back to Miami. She said next flight would be 2 days later - after calling the insurance I booked for the flight, they didn't want to reimburse for the interruption because the airline could not explain why it got canceled and i should prove that the flight was canceled - after being 6h on the phone with airline and insurance and waiting line had to hang of without solution. Cons: "Inbound flight - flight got canceled from Budapest - after calling the airline and waiting in the line the 2 first lady I was talking to put me on hold and never got back to me, the 3rd lady had no idea why the flight got canceled except it was for emergency. ![]()
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